FAQs


BASIC INFORMATION

The Class Notice is provided pursuant to an order issued by the Court to inform you of the proposed Settlement and the Final Approval Hearing to be held by the Court to consider, among other things, (a) whether the Settlement is fair, reasonable and adequate and should be approved; and (b) Class Counsel’s request for Class Counsel Fees and Expenses and the Class Representatives’ request for a Service Award. The Class Notice explains the nature of the lawsuit, the general terms of the proposed Settlement (including the benefits available), and your legal rights and obligations. The Class Notice is not an expression of any opinion by the Court as to the merits of the claims or defenses asserted in the Action.

The Honorable Judge Paula A. Patrick of the Philadelphia County Court of Common Pleas is overseeing this action, which is known as Benedetto, et al v. Southeastern Pennsylvania Transportation Authority, No. 2102-01425 (the “Lawsuit”). The people that filed the lawsuit are called the “Plaintiffs.” SEPTA is the “Defendant.”

The lawsuit alleges that on or about August 10, 2020, Southeastern Pennsylvania Transportation Authority (“SEPTA”) was the target of a cybersecurity incident resulting in the potential disclosure of personal information and protected health information of SEPTA employees (the “Data Security Incident”).

Plaintiffs claim that SEPTA did not adequately protect personal information and that as a result of the Data Security Incident people were harmed. SEPTA denies any wrongdoing, and no court or other entity has made any judgment or other determination of any wrongdoing or that any law has been violated.

In a class action, one or more people called “Class Representatives” sue on behalf of themselves and other people with similar claims. The Plaintiffs (the class representatives here), together with the people they represent, are called Settlement Class Members. One court resolves the issues for all Settlement Class Members, except for those people who timely exclude themselves from the Settlement Class. In this case, the Class Representatives are Kimberly Benedetto and Keysha Capers.

The Court has not decided in favor of Plaintiffs or SEPTA. Instead, both sides agreed to a settlement. Settlement avoids the costs and uncertainty of trial and related appeals, while providing benefits to members of the Settlement Class. The Class Representatives and attorneys for the Settlement Class (“Settlement Class Counsel”) believe the Settlement is in the best interests of the Settlement Class Members.

WHO IS IN THE SETTLEMENT

You are included in the Settlement Class if you are a member of the following:

All persons who were notified by SEPTA that his or her personal information might have been compromised in the data security incident that occurred in or about August 2020.

If you are not sure whether you are in the Class, or have any other questions about the Settlement, call the toll-free number, 1-888-831-3112. You also may write with questions to: info@SEPTADataSettlement.com.

THE SETTLEMENT BENEFITS

All Settlement Class Members are eligible for one year of free credit monitoring and identity restoration services, which is in addition to any free credit monitoring initially provided by SEPTA following notice of the Data Security Incident.

Further, Settlement Class Members may be eligible for the following: (1) reimbursement of documented economic losses up to $1,000.00 per Settlement Class Member, or, in the alternative, (2) compensation for up to four hours of lost time at $25/hour. Reimbursement of documented economic losses must be (a) related to the Data Breach; (b) not otherwise reimbursable by another third party; (c) supported by required documentation; and (d) meet all requirements set forth in the Claim Form and the Settlement Agreement. Claims for lost time must be supported by a certification under penalty of perjury setting forth the amount of time spent dealing with the Data Security Incident and meet all requirements set forth in the Claim Form and the Settlement Agreement.

Complete details regarding the settlement benefits are in the Settlement Agreement.

Settlement Class Members shall have the option to sign-up for one year of credit monitoring services offered by Equifax. If a Settlement Class Member elects to utilize the Settlement Offering, he or she can make that election by July 17, 2023.

Equifax’s credit monitoring and identity restoration services include: (1) single bureau credit monitoring; (ii) automatic fraud alerts; (iii) $1M reimbursement insurance; and (iv) identity restoration services.

If a Settlement Class Member elects to receive the credit monitoring, he or she must activate the plan in accordance with the instructions provided.

Reimbursement of Documented Economic Losses. Any Settlement Class Member who submits a valid and timely Claim Form and supports that claim with appropriate third-party documentation may be compensated for documented Economic Losses related to the Data Breach that have not been reimbursed by another third party(s), up to an aggregate total of $1,000.00 per Settlement Class Member. Claims may be submitted electronically or in paper format.

Settlement Class Members who wish to make a timely and properly supported Claim for reimbursement of Economic Losses related to the Data Breach must provide to the Settlement Administrator the information required to evaluate the claim, including: (a) the Claimant’s name and current address; (b) if applicable, a signed copy of IRS Form 14039 along with a statement under penalty of perjury that the form was submitted to the Internal Revenue Service; (c) the bills or invoices documenting the amount of the Claim and proof that the bills or invoices were paid; (d) and (e) a statement signed under penalty of perjury indicating that: (f) the Economic Losses claimed are fairly traceable to the Data Breach; and (g) the total amount claimed has not been reimbursed by any other person or entity. Third-party documentation of Economic Losses is required to establish a Claim. Economic Losses that are compensated under this Agreement are those that are reasonable and customarily incurred when responding to the type of fraud or identity theft suffered by the Settlement Class Member from the Data Breach.

Reimbursement of Lost Time. Any Settlement Class Member who does not submit a Claim Form seeking recovery for Documented Economic Losses may submit a valid and timely Claim Form. seeking payments for up to four (4) hours of Lost Time since August of 2020, at $25.00/hour, if at least one (1) full hour was spent remedying fraud, identity theft, or other alleged misuse of personal information fairly traceable to the Data Security Incident or spent on preventative and remedial measures to protect personal information that are fairly traceable to the Data Security Incident. Claims for lost time must be supported by a certification under penalty of perjury setting forth the amount of time spent dealing with the Data Security Incident. Claims may be submitted electronically or in paper format.

HOW TO GET SETTLEMENT BENEFITS

To receive the one free year of credit monitoring and identity restoration services from SEPTA, Settlement Class Members must submit a Claim Form by mail or through this Settlement Website by July 17, 2023. The Settlement Administrator will notify you of any deficiencies with respect to your Claim Form, and you will have 21 days after such notice is sent to correct these deficiencies. The Settlement Administrator will then issue a final decision on your entitlement to the credit monitoring.

The Online Claim Form as well as a Paper Claim Form are available on this website. Claim Forms are also available by writing to the Settlement Administrator at info@SEPTADataSettlement.com and/or SEPTA Data Settlement Administrator, 1650 Arch St, Suite 2210, Philadelphia, PA 19103.

For reimbursement of documented Economic Losses related to the Data Breach that have not been reimbursed by a third party, up to an aggregate total of $1,000.00 in reimbursement per Settlement Class Member and a total of $350,000 for all Claims, you must submit a Claim Form and provide documentation proving the economic costs as described above.

For reimbursement of lost time up to four (4) hours of Lost Time since August of 2020, at $25.00/hour, you must submit a Claim Form and certification as described above.

The Online Claim Form as well as a Paper Claim Form are available on this website. For each Claim Form, you must read the instructions carefully, fill out the form completely, attach the required documentation, and either submit the form and documentation through this Settlement Website, or mail the form postmarked no later than July 17, 2023, to:

SEPTA Data Settlement Administrator
1650 Arch St, Suite 2210
Philadelphia, PA 19103

If you have questions about how to file a claim, Contact the Settlement Administrator.

If you file a timely and valid Claim Form and submit the documentation, where required, the Settlement Administrator will evaluate your claim to confirm your eligibility and calculate your payment amount. The Settlement Administrator will notify you of any deficiencies with respect to your claim, and you will have 21 days after such notice is sent to correct these deficiencies. The Settlement Administrator will then issue a final decision on your claim.

Payments for valid claims will not be made until after the Settlement is finally approved and all appeals and other reviews have been exhausted.

Unless you exclude yourself, you cannot sue SEPTA or be part of any lawsuit against SEPTA about any of the issues in this Lawsuit. Unless you exclude yourself, all of the decisions by the Court will bind you. The specific claims you are giving up are described in Paragraphs 3.22 and 11 of the Settlement Agreement. You will be releasing your claims against SEPTA and all related people as described in Paragraph 11.

The Settlement Agreement and other court documents are available on the Important Documents page or you may Contact the Settlement Administrator. The Settlement Agreement describes the released claims with specific descriptions, so please read it carefully. If you have any questions about what this means, you can talk to Settlement Class Counsel, or you can talk to your own lawyer at your own expense.

THE LAWYERS REPRESENTING YOU

Yes, you do have a lawyer in the case. The Court appointed the law firms of Saltz Mongeluzzi & Bendesky, PC and Turke & Strauss LLP, to represent you and the Settlement Class. These firms are called “Settlement Class Counsel.” You will not be charged by these lawyers for their work on this case. If you want to be represented by your own lawyer, you may hire one at your own expense.

Class Counsel will ask the Court for SEPTA to pay for reasonable attorneys’ fees and expenses of up to $275,000, and Class Representative service awards not to exceed $2,000 per Class Representative. The Court will decide the amount of attorneys’ fees, expenses, and service awards. Any attorneys’ fees, expenses, and service awards approved will be paid by SEPTA and will not reduce the benefits provided to you or the other Settlement Class Members under the proposed Settlement.

EXCLUDING YOURSELF FROM THE SETTLEMENT

If you want to keep the right to sue or continue to sue SEPTA about the legal claims in this case, you must take steps to exclude yourself from the Settlement Class. Excluding yourself is also called “opting out” of the Settlement.

If you exclude yourself, you cannot get anything from the Settlement. If you exclude yourself, you may not apply for any benefits under the proposed Settlement and you cannot object to the proposed Settlement.

If you do not exclude yourself, you cannot sue later. Unless you exclude yourself, you give up the right to sue SEPTA for all of the claims that this proposed Settlement resolves.

To exclude yourself from the proposed Settlement, you must timely submit, by U.S. Mail, written notice of your intent to opt-out of the Settlement to the Settlement Administrator’s designated address established for opt-outs. The written notice must clearly manifest your intent to be excluded from the Settlement Class in Benedetto, et al v. Southeastern Pennsylvania Transportation Authority, No. 2102-01425, and must be signed by you. You can only request exclusion for yourself: you cannot request to exclude any other member of the Settlement Class. Mass opt-outs are not permitted.

To be effective, written notice must be postmarked by June 16, 2023, and mailed to:

SEPTA Data Settlement Administrator
Attn: Exclusions
P.O. Box: 58220
Philadelphia, PA 19102

You cannot ask to be excluded on the phone, by email, or on the website.

OBJECTING TO THE SETTLEMENT

If you are a Settlement Class Member, you can object to or comment on the Settlement, Settlement Class Counsel’s request for attorneys’ fees and expenses, and/or the Settlement Class Representative’ request for service awards. To object, you must state in writing that you object to the Settlement, and include the following information in your written objection:

  1. The name of the Action;
  2. Your full name, mailing address, telephone number, and e-mail address;
  3. A statement of the basis on which you claim to be a Settlement Class Member;
  4. A written statement of all grounds for your objection, accompanied by any legal support for the objection, and any evidence you wish to introduce in support of the objection;
  5. The identity of all counsel, if any, representing you, including any former or current counsel who may claim entitlement to compensation for any reason related to the objection to the Settlement or the Fee Application;
  6. A statement confirming whether you intend to personally appear and/or testify at the Final Approval Hearing and the identification of any counsel representing you who intends to appear at the Final Approval Hearing;
  7. A list of any persons who will be called to testify at the Final Approval Hearing in support of the objection; and
  8. Your signature signed under oath and penalty of perjury or, if legally incapacitated, the signature of your duly authorized representative (along with documentation setting forth such legal incapacitation and representation) (an attorney’s signature is not sufficient).

Failure to include this information may be grounds for the Court to disregard your objection.

To submit an objection, send a letter the Court either by: (a) mailing it to the Clerk of the Court, Office of Judicial Records, City Hall, Room 296, Broad & Market Streets, Philadelphia, PA 19107, or; (b) filing the objection in person at Philadelphia City Hall, 1400 John F. Kennedy Blvd, Philadelphia, PA 19017. Mailed objections must be filed or postmarked on or before the Objection Deadline, which is June 16, 2023.

You can object to the Settlement when you wish to remain a Settlement Class Member and be subject to the Settlement but disagree with some aspect of the Settlement. An objection allows your views to be heard in Court.

Excluding yourself from the Settlement Class means that you are no longer a Settlement Class Member and do not want the Settlement to apply to you. Once you are excluded, you lose the right to receive any benefits from the Settlement or to object to any aspect of the Settlement because the case no longer affects you.

FINAL APPROVAL HEARING

The Court will hold a Final Approval Hearing on September 20, 2023 at 10:00am, at the Philadelphia Court of Common Pleas, Philadelphia City Hall, 1400 John F. Kennedy Blvd, Philadelphia, PA 19017. At the Final Approval Hearing, the Court will consider whether the proposed Settlement is fair, reasonable, and adequate. The Court may also consider Class Counsel’s request for attorneys’ fees and expenses, and the service awards. If there are objections, the Court will consider them. After the Final Approval Hearing, the Court will decide whether to approve the proposed Settlement and how much to award to Class Counsel as fees and expenses, and the service award. You do not need to attend.

The Final Approval Hearing may be moved to a different date or time without additional notice, so if you wish to attend, it is recommended that you periodically check this website to confirm the date of the Final Approval Hearing.

You do not have to attend the hearing. Class Counsel will answer any questions the Court may have. However, you are welcome to attend the hearing at your own expense. If you submit a written objection, you do not have to come to the Fairness Hearing to raise your objection. As long as you timely mailed your written objection, the Court will consider it. You also may pay your own lawyer to attend the Final Approval Hearing, but their attendance is not necessary.

Yes, you may speak at the hearing. If you would like to do so, you must indicate your intent to personally appear and/or testify at the Final Approval Hearing and identify any counsel representing you who intends to appear at the Final Approval Hearing, when providing written notice of your objection as noted above regarding how to object to the Settlement. You cannot speak at the hearing if you exclude yourself from the Settlement.

IF YOU DO NOTHING

If you are a Settlement Class Member and you do nothing, you will be legally bound by the Settlement, but you will not receive the credit monitoring, reimbursement for Economic Losses or compensation for lost time related to the Data Breach. You will not be able to bring a lawsuit, continue a lawsuit, or be a part of any other lawsuit against SEPTA about the claims in this case.

If you would like to request benefits under the Settlement, you must follow the instructions described above.

GETTING MORE INFORMATION

This website summarizes the proposed Settlement. More details are included in the Settlement Agreement. You also may write with questions to the Settlement Administrator, at info@SEPTADataSettlement.com. You can access a Claim Form and review additional documents on this Settlement Website. You can also request to receive a Paper Claim Form, a copy of the Settlement Agreement, and a detailed notice by mail by calling the toll-free number, 1-888-831-3112.

PLEASE DO NOT CALL THE COURT.